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License & Credential Verification
License & Credential Verification

The Credentialing feature verifies licenses and credentials for employees across ten roles and most states, all within the platform

David Pardo avatar
Written by David Pardo
Updated over a week ago

Keeping staff certifications up-to-date is essential for ensuring your team and patients are protected. But often, the process for tracking down the right government website, requirements, and documentation can feel overwhelming - especially when no two roles are the same. It shouldn’t be difficult to know whether your employees and applicants are cleared for work. That’s where Apploi comes in.

Roles and Coverage

Apploi verifies credentialing and licenses of 10 roles in 50 states, with some exceptions. The roles and which states where we track coverage are listed below:

ROLE

STATE COVERAGE

CNA (Certified Nursing Assistant)

All states

LPN (Licensed Practical Nurse)

All states

RN (Registered Nurse)

All states

OT (Occupational Therapist)

All states except SD

OTA (Occupational Therapy Assistant)

All states except SD

PT (Physical Therapist)

All states except SD

PTA (Physical Therapist Assistant)

All states except SD, IL, and KY

SLP (Speech-Language Pathologist)

All states except WV

Veterinarian*

All states except AL

Vet Tech*

All states except AL, CO, CT, DC, FL, HI, IL, IA, MA, MN, MS, MO, MT, NH, NJ, RI, SD, UT, VT, and WY

* By request only. Ask support to enable these roles for you.

How to Enable Automatic Credentialing for a Job

Navigate to Jobs:

Make sure "Enable License Verification" is toggled on.

Select the Role, the State in which the job requires credentialing, and when you want the details to be verified (although we recommend leaving that last one on the default setting).

Click Save.

How to Manually Verify Credentialing for an Applicant

At this point, in the second column, you'll notice you can now filter candidates based on their role and verification status:

Use filtering to help find your candidate faster.

Proceed to click the candidate in question

You'll be taken to the appropriate certificate verification page (the same one that your candidate receives if you've automated this process):

It can take a bit, but you'll eventually see the page updated to "Ready to Review"

Click Review to see the results:

Make sure to click the result you'd like to track and click Confirm.

Once you do, that certificate is now linked to that candidate, and Apploi will re-verify the license daily. If you're an OMT customer, the certificate remains linked once the candidate becomes an employee, and verification continues updating daily.

The view in the candidate's profile has been updated with the certificate. Even though the re-verification happens daily, you can here manually re-check. You can also delete the verification.

Is your organization subscribed to Apploi Onboard?

Do you see an "Employees" button on the left-hand menu? Make sure you see this article for instructions on how to streamline your preexisting roles with your enhanced credentialing roles.

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