If you can't find the answer you're looking for on our site, we also provide unparalleled customer support, seven days a week. We are proud to guarantee that, when you contact us at support@appnext.com, you will always talk to real humans.
Here at Appnext, we have no use for chatbots; we like to keep things real with genuine, friendly folks! All of our Customer Support Advisors currently work from our offices on the sunny island of Cyprus.
Hours
Live chat (GMT +2)
Monday - Friday: 08.00 - 17.00Email
Available 24/7
Tip: If you have an Appnext account, Login and use the blue "balloon" at the bottom right of your screen - this is our live Chat (similar to Skype), email channel.
Tips for emailing us
Be as specific as possible - the more details you provide about your account, campaign or app, the better we can assist you!
Visuals help too - feel free to upload screenshots or files in the Attachments field, this can help us see what you're seeing.
You can reply to our messages directly from our email responses.
If you have new questions, we recommend creating a new conversation so that each question can be handled within its own email thread. This makes referencing inquiries more efficient in the future.