The Import Time feature lets Admins quickly log hours from an external system—perfect if you're already tracking apprentice time in payroll or time-tracking software.
⚠️ Note: Importing is only available with the Admin Suite package.
🎥 Watch: Import Time Walkthrough
See exactly how to use the Import tool from start to finish.
Learn how to fill out the CSV template and upload apprentice hours in minutes.
Step-by-Step: Importing Time
Go to Manage Portal > Performance Tools > Time Tracking
Click the Import button — a pop-up window will appear
Select the activity type:
Course — For classroom or theory-based learning
Competency — For on-the-job training skills
📥 Download & Fill the Template
Click the Download Template link in the pop-up
The file will be saved to your computer’s Downloads folder
Open the file and enter your data:
Required Fields: Apprentice email, start date, end date, course/competency, type, and hours
Optional Field: Notes (use this to add context like payroll dates)
⚠️ Do not delete or change any values in the first row.
⚠️ Do not delete any of the columns.
The template must remain exactly as provided for the upload to work. Once complete, save the file as a .CSV format.
⬆️ Upload and Import Your Data
In the import pop-up, click “Click to upload file”
Select your .CSV file
Click the Import button
Depending on the size of the file, the upload may take a few moments. Once complete, Apprentix will begin processing the entries.
✅ After Importing
Review all imported entries in the Pending tab
Make any necessary edits
Click Approve once you're ready to confirm the hours
🛑 If you included an email that doesn’t match any existing apprentice in the system, those entries will be skipped.
Troubleshooting Tips
Make sure every apprentice email matches exactly what's in the system
Check for missing or mistyped fields—all columns except Notes are required
Use the Notes field to document payroll ranges (e.g.,
Matches payroll 10/24–10/31) for audit clarity
Need help with formatting or have trouble uploading?
Contact us at support@apprentix.io or use the in-app chat.