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TROUBLESHOOTING
TROUBLESHOOTING
How to solve problems and strategically debug your app.
21 articles in this collection
Written by
Santiago Uribe Montoya
and
Praveen Seshadri
Troubleshooting: The Essentials
In the app building process, sometimes you run into problems and errors. Here's how to get started with solving them.
Written by
Santiago Uribe Montoya
Updated over a week ago
General
The App is Not Runnable
What's causing this error and how to fix it.
Written by
Santiago Uribe Montoya
Updated over a week ago
Why is my app blocked for my users?
If your users see a message that the app is blocked, here's why and what you can do about it.
Written by
Santiago Uribe Montoya
Updated over a week ago
Errors and Warnings in the Editor
How to troubleshoot for common editor errors and warnings.
Written by
Santiago Uribe Montoya
Updated over a week ago
Plan Upgrade Required
What to do when you get this notification.
Written by
Santiago Uribe Montoya
Updated over a week ago
My Users Are Not Able to Access the App
How to troubleshoot when your users can't access your app.
Written by
Santiago Uribe Montoya
Updated over a week ago
Changing column names and their side-effects
How to rapidly determine the effects of changing column names
Written by
Praveen Seshadri
Updated over a week ago
Debugging Your App
Errors and Warnings During Sync
Understanding errors and warnings that occur while Syncing.
Written by
Santiago Uribe Montoya
Updated over a week ago
Sync, Restart, or Re-install AppSheet
Understand the difference between syncing, restarting, and re-installing the AppSheet app.
Written by
Santiago Uribe Montoya
Updated over a week ago
Images or files that do not load
What to do when the app won't show your images or serve your files.
Written by
Praveen Seshadri
Updated over a week ago
Resetting AppSheet
How to reset AppSheet and what resetting will do.
Written by
Santiago Uribe Montoya
Updated over a week ago
Rows Are Missing When Reading Your Spreadsheet
What to do if some rows are missing when your worksheet is read
Written by
Santiago Uribe Montoya
Updated over a week ago
App Changes Are Not Captured in the Spreadsheet or the App
What to do if changes are not captured.
Written by
Santiago Uribe Montoya
Updated over a week ago
Application Crashes and Errors on Mobile Devices
What you can do to resolve issues with app crashes.
Written by
Santiago Uribe Montoya
Updated over a week ago
Workflow or Report Problems
Dealing with Workflow or Report problems
Written by
Santiago Uribe Montoya
Updated over a week ago
Audit History Performance
Written by
Santiago Uribe Montoya
Updated over a week ago
Sharing Your Application to Troubleshoot Issues
How to share your app so that you can troubleshoot problems collaboratively.
Written by
Santiago Uribe Montoya
Updated over a week ago
Issues with Specific Providers
Issues with Box
How to resolve problems with Box.
Written by
Santiago Uribe Montoya
Updated over a week ago
Issues with Google Drive
How to resolve problems with Google Drive.
Written by
Santiago Uribe Montoya
Updated over a week ago
Recovering a Deleted Google File or Worksheet
How to recover deleted data.
Written by
Santiago Uribe Montoya
Updated over a week ago
Issues with Google Sheets Formulas
Some Google Sheets formulas may not work in AppSheet
Written by
Santiago Uribe Montoya
Updated over a week ago