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TROUBLESHOOTING
TROUBLESHOOTING
How to solve problems and strategically debug your app.
Troubleshooting: The Essentials
General
The App is Not Runnable
Why is my app blocked for my users?
Errors and Warnings in the Editor
Plan Upgrade Required
My Users Are Not Able to Access the App
Changing column names and their side-effects
Debugging Your App
Errors and Warnings During Sync
Sync, Restart, or Re-install AppSheet
Images or files that do not load
Resetting AppSheet
Rows Are Missing When Reading Your Spreadsheet
App Changes Are Not Captured in the Spreadsheet or the App
Application Crashes and Errors on Mobile Devices
Workflow or Report Problems
Audit History Performance
Sharing Your Application to Troubleshoot Issues
Issues with Specific Providers
Issues with Box
Issues with Google Drive
Recovering a Deleted Google File or Worksheet
Issues with Google Sheets Formulas