Skip to main content

Subscriptions Patch Notes (04/14/2025)

Updated over 3 weeks ago

Swap and Add Discount Behavior

  • When adding or swapping a new item into the subscription, a new behavior configuration titled Discount Carry Forward will offer the following options for reapplying discounts

    • No Carry Forward - No existing discount will apply to the added item.

    • Existing Selling Plan - The discount currently applied to the subscription will also apply to the added item.

    • Product Selling Plan - The system will check if the added item has its own separate subscription plan with a different discount and apply it. If not, then no discount will be applied.

    • Prioritize Product Discount Over Existing Discount - The system will check if the added item has its own separate subscription plan with a different discount and apply it before using the existing discount.

Skipping Retention Action

  • The Cancellation Retention Flow now offers the option for customers to pause for a specific number of cycles instead of 1.

Out Of Stock Items

  • The Customer Portal will now signify items that are out of stock with a new icon.

Did this answer your question?