Why Offer a Free Gift?
A free gift with the first subscription order can:
Increase sign-ups for your subscription products
Encourage customers to try more of your catalog
Strengthen customer satisfaction and loyalty from day one
Setting Up the Free Gift Rule
Follow these steps to configure the free gift reward for new subscribers:
Open the Loyalty Settings
Go to your app dashboard and navigate Subscription plans > Loyalty Settings.
Add a New Rule
Click Add Rule to create a new reward condition.
Choose the Trigger
In the “When…” dropdown, select When subscription is created.
This ensures the reward is triggered the moment a customer starts a subscription.
Select the Reward Type
Choose the option Free Product from the reward types list.]
Pick the Free Product
Select the product you want to offer as a gift.
This product will be automatically added to the customer’s first subscription order.
Save and Confirm
Review your settings and save the rule.
How It Works for the Customer
Once your free gift rule is set up:
When customers visit your subscription product page, they’ll see the Subscribe & Save option.
Details about the free gift will be visible in their Subscription Rewards section.
When they complete their subscription order, the free gift will automatically be included in their first shipment.
Tips for Maximizing Impact
Choose a product that complements the subscription item.
Highlight the free gift offer in your product description and marketing campaigns.
Monitor customer feedback to see how the gift influences retention.
With this setup, your customers will enjoy a thoughtful welcome gift, and you’ll benefit from stronger subscription engagement right from the start.
Need Help?
If you have any questions about the bundling setup, our Merchant Success Team is available 24/7/365.
📧 Email: support@appstle.com
💬 Chat: Available directly in your Appstle dashboard. Please feel free to ping us on chat.