Recovery performance shows your recovery rate, recovered revenue and how much is still being recovered, over the last 90 days.

Enable payment retries turns retries on or off. Then choose Fixed schedule (one steady rhythm) or Phased campaign (several stages). Only the method you select runs.

For Fixed schedule, choose Total payment attempts, Days between attempts and what happens If every attempt fails. The Recovery schedule shows the day of each attempt.

Recovery discounts can add a discount after a failed payment, so the customer has a reason to update their card before the next retry.

Customer & automation can email the customer after each failed retry, retry as soon as the customer updates their payment method, and try another saved payment method when a charge fails. Backup payment recovery only works for customers who opt in from the Payment Detail section of their customer portal.

Total payment attempts includes the original charge. 8 attempts means the original charge on the billing date plus 7 retries, not 8 retries. So the recommended 8 attempts, 1 day apart, means 7 retries over 7 days.

Pause sets the subscription to Paused. It does not stay active. No further orders are charged until the subscription is resumed, and the customer gets your subscription paused email.

Turning off Enable payment retries doesn't switch everything off. Failed payments aren't retried, but your If every attempt fails choice still applies to the failed charge.

Switching methods: your Fixed schedule settings stay saved when you switch to Phased campaign. If you switch from Phased campaign to Fixed schedule and save, your phases are removed.