Skip to main content

How to keep track of customer subscriptions

Updated today

Knowing your most loyal customers, the ones who purchase on a recurring basis, is key to growing and scaling your brand.
By analysing their profiles and preferences, you can:

  • Offer them more relevant products and services

  • Reach customers with similar interests and tastes

This guide will help you manage your current recurring orders and give you valuable insights into the “pulse” of your loyal customers.


🔍 Tracking Customer Subscriptions

  1. Go to the Customers Section
    Click Customers in the left-hand panel. (See screenshot below)

  2. View All Subscription Customers
    Here, you’ll see a list of customers who currently have or previously had subscriptions for products in your store.

  3. Dive Into Customer Details
    Click on any customer’s name to view:

    • Products they’ve subscribed to

    • Order frequency

    • Subscription status (Active, Paused, Cancelled)

    • Other useful subscription insights


🤝 Need Help?

If you have any questions about tracking customer subscriptions — or anything else — our team is here for you 24×7×365.

📧 Email: support@appstle.com
💬 Live Chat: Reach us anytime through the chat widget in our app.

Our friendly experts will be happy to assist you further.

Did this answer your question?