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Preparing Your Store for Customer Subscription Management

Updated yesterday

Before your customers can manage their subscriptions, you’ll need to make sure your store is properly set up.


🧩 Check Your Shopify Customer Account Type

Before you begin, check which Shopify customer account type your store is using.
This ensures you follow the correct setup process for adding the Manage Subscription button.


🪜 Steps:

1️⃣ In your Shopify admin, go to ⚙️ Settings → Customer accounts.
2️⃣ Identify your active account type:

  • 🆕 Customer Accounts

  • 🕰️ Legacy Customer Accounts


🧱 Adding a Manage Subscription Button (Customer Accounts)

You can easily add the Manage Subscription button to your Shopify Customer Account page — no coding required!
This button allows customers to access and manage their subscriptions directly from their account dashboard.


🧰 Step 1: Open the Theme Editor

  1. In your Shopify admin, go to:
    Online Store → Themes → Customize

  2. This opens the Theme Editor, where you can edit your storefront’s design.


🧭 Step 2: Go to the Customer Account Section

  1. At the top of the theme editor, click the page selector dropdown (it usually says “Home page”).

  2. Select Checkout and Customer Accounts from the list.


⚙️ Step 3: Enable the Manage Subscription Button

  1. On the left sidebar, click the App Embeds icon (⚙️).

  2. Find and turn on the toggle for the Manage Subscription Button.

  3. Choose where you’d like it to appear:

    • 👤 Profile page

    • 📦 Orders page

    • 🧾 Order status page


🎯 Step 4: Choose Button Position

Select the alignment that fits your theme layout:

  • ⬅️ Start: Align left

  • ↔️ Centre: Align middle

  • ➡️ End: Align right

✅ Once enabled, your Manage Subscription button will appear on your chosen page within the customer account area.


🕰️ Adding a Manage Subscription Button (Legacy Customer Accounts)

If your store is using legacy customer accounts, the Manage Subscription button should automatically appear on the account page — this works in about 99% of Shopify themes.

However, if you’ve checked and confirmed that the button isn’t showing up. No worries — you can still add the Manage Subscription button with our help!

📞 Contact Appstle Support, and our team will integrate it for you quickly and seamlessly.
📧 Email: support@appstle.com
💬 Live Chat: Message us anytime through the chat widget in our app.

💬 Our team will ensure the button blends perfectly with your store’s theme and layout for a professional customer experience.


🤝 Need Help?

Have questions or need assistance with any subscription settings?
Our experts are available 24×7×365 to help you.

📧 Email: support@appstle.com
💬 Live Chat: Message us anytime through the chat widget in our app.

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