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How to tag recurring orders and subscribing customers
How to tag recurring orders and subscribing customers
Ria Mahesh avatar
Written by Ria Mahesh
Updated over a week ago

Overview
Being able to easily identify, at a glance, your most loyal customers and their recurring orders is a great asset in providing a seamless subscription experience!

Appstle with its Order and Customer tags, helps you mark and differentiate your recurring orders from one time orders, and specially segments your customers with active subscriptions.

Locating order/customer tags

By default, Appstle adds both a recurring order tag and customer active subscription tag to every new subscription. To find order and customer tags, please follow the below steps:

Order Tags:-
Step 1: Go to your Shopify Admin
Step 2: Click on Orders in left side panel

Step 3: Click on Tags in right side panel

Customer Tags:-
Step 1: Go to your Shopify Admin
Step 2: Click on Customer in left side panel

Step 3: Click on Tags in right side panel

Managing/configuring tags

To manage order and customer tags, please follow the below steps:


Step 1: Navigate to More.

Step 2: Click on Tag Settings.

Step 3: Here you can view both Order Tagging settings and Customer Tagging settings
Step 4: Modify the settings as per your store's requirements
Step 5: Click on 'Update' on top right

Once you have saved your changes, the updated Order/Customer tags should be added to your upcoming subscription orders.

If you have any questions about the tagging feature, or if you need any other help, please reach out to us at subscription-support@appstle.com or just ping us via chat widget. Our 24x7x365 available experts will be happy to assist you further.

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