Appstle Subscriptions is one of the very few apps out there that currently provides the products add/swap functionaility! This is a feature that we started to work on, based on a customer request, and thoroughly enjoyed the development journey. We sincerely hope that you find this feature valuable to your store and that it helps you provide an excellent shopping experience to your customers.

Overview

The product swap/add feature in Appstle Subscriptions enables you and your customers to modify the products in an existing active subscription order. These are typically instances where a product may have different color, flavor or size variations, and the customer, or you, want the ability and freedom to switch the product variations in the subscription, after a few deliveries.

Functionality
You can swap/add a product from your merchant portal under the 'Subscriptions' section on the left side panel.

Once you are in the 'Subscriptions' section, click on the Subscription ID for which you want to add/swap a product. It will take you to the Subscription Details of that ID, as shown in the screen shot below.

Here, click on 'Add Products'. You have to click on 'Add Products' for product swapping as well.

Select the product that you want to add in the subscription, and click on Add.

Once you have added a product to the customer's subscription, they will be receiving this newly added product in their upcoming subscriptions.

To delete a product:

Note: Please remember that, to add a new product or product variation to an existing subscription, you only need to follow the steps to add the product. However, to swap a product, you will have to add the new product AND also delete the old product or product variation that needs to be swapped!

To delete a product from an existing subscription, go to 'Subscriptions' in the merchant portal left side panel. Select the subscription ID, for which you are swapping the products.

Next, click on the 'Delete' icon (trash can icon) next to the product / product variation that you want to be swapped.

Once you click on the Delete icon, the product would be deleted from the subscription and your customers will get the delivery of the updated products.

If you have any questions about product swap/add/delete, or are looking for more features, please reach out to us at subscription-support@appstle.com. Our 24x7x365 available experts will be happy to assist you further.

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