Overview

Your subscribing customers are special. They are the most loyal to your store, and are often the live and best promotions that you can ask for! Given that, it is understandable that you want to create a beneficial and convenient shipping plan for them.

Appstle Subscriptions enables you to create distinct shipping profiles for subscriptions, and facilitates configuring and managing shipping charges for recurring orders, directly from the app.

Creating and managing shipping profiles

To create and manage shipping profiles, please follow the below steps:

Step 1: Log into to your merchant portal for Appstle Subscriptions. Navigate to Settings on the left side panel, and click on Shipping profile

Step 2: Once you are on the Shipping Profile page, click on 'Create Shipping Profile', appearing on the top-right side of your screen

Note: As of now, merchants cannot edit the information already set for a particular shipping profile. We are currently working on this incremental feature, and are hoping to release it soon.

Step 3: Fill the fields based on your needs.

  • Shipping Name - Any name that you wish to give the profile (e.g. fast/expedited/free shipping)

  • Country Info - there are two ways to select the countries for which the shipping profile will apply to

    a) Click on the Rest of the World toggle, to have it enabled. This would make the shipping profile apply to all the countries that your store currently supports

    b) Leave the Rest of the World toggle disabled, and in the Country Code dropdown, select the name of the countries to which you would like the shipping profile to apply to

    For example, in the screenshot below, only two countries - USA and Canada have been selected:

  • Delivery Method Info: Here, you can define the shipping rates based on several shipping conditions, such as weight, price, etc. The points below cover the various conditions that you can set , to manage the shipping rates

    • Price condition - Shipping rates based on order value

    • Weight condition - Shipping rates based on order weight

      Note: The weight here is based on the weight set in Shopify as the weight of the product(s). Different units (e.g. kg, lb etc) can be used to define the weight of the product.

Setting the price condition

There are a few fields that need to be populated to set the price condition. Please

read about them below:

  • Name - any name you want to provide, for the price condition (e.g. greater than $100)

  • Delivery Fee - the amount of delivery/shipping fee, if the price condition is met

  • Delivery Condition - there are two types of delivery conditions that Appstle offers, based on the goals of the merchant

    • Greater or Equal - this is useful for the merchants trying to offer free delivery for subscriptions that meet a certain threshold. For example - if a merchant wants to offer free delivery for orders over $100, the field should be populated as:

    • Less or Equal - this is useful for the merchants trying to charge a set delivery fee if the order is below a certain amount. For example - if a merchants wants to charge $20 delivery fee for orders less than $100, the field should be populated as:

If you have any questions on creating and managing shipping profiles, or are looking for more features, please reach out to us at subscription-support@appstle.com. Our 24x7x365 available experts will be happy to assist you further.

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