Merchants often analyze their most loyal members to understand their preferences better, purchasing behavior, and engagement patterns.
This insight helps you:
✨ Offer more relevant products and services
📈 Increase customer lifetime value (LTV)
🎯 Target similar audiences to grow your customer base
This guide will help you stay on top of your members’ activity and truly understand the pulse of your loyalty-driven customers.
🔍 Why Tracking Members Matters
With Appstle Memberships, you can easily:
Monitor active and inactive members
Understand membership performance
Make informed decisions to improve retention and loyalty
📊 How to Track Members in Appstle Memberships
🧭 Step 1: Access the Members Section
From your Shopify admin:
Navigate to Appstle Memberships
Click on Members from the left-hand navigation panel
👀 What you’ll see here:
A complete list of customers who are:
✅ Currently enrolled in a membership
⏸️ Previously enrolled (inactive members)
This gives you a full view of both current and past members in one place.
🧾 Step 2: View Detailed Member Information
To explore a specific member:
Click on the customer’s name
📌 Inside the member profile, you can view:
📄 Active and inactive membership contracts
📅 Upcoming billing dates
🔄 Membership status and history
👤 Individual member-level insights
This detailed view helps you understand each member’s journey and engagement level with your store.
🚀 Use Member Insights to Scale Your Business
By regularly reviewing your members' list and individual profiles, you can:
Identify your most loyal customers
Design exclusive offers or perks
Improve member retention
Build smarter marketing campaigns based on real data
🤝 Need Help?
Have questions or need assistance with any subscription settings?
Our experts are available 24×7×365 to help you.
📧 Email: support@appstle.com
💬 Live Chat: Message us anytime through the chat widget in our app.