🔍 Overview
Appstle Memberships allows you to automatically send emails to your members at essential moments throughout their membership journey—such as Membership Created, Upcoming Renewal, payment issues, and plan changes.
You have complete control over:
🔄 Enable or disable emails for specific events
🎨 Customize templates to match your brand
🤝 Personalize content to build trust and engagement
These emails help keep members informed, reduce confusion, and deliver a premium membership experience.
📬 Member Email Triggers
Below are the events where membership-related emails can be sent:
Email Trigger | Description |
🆕 Membership Created | Sent when a customer signs up for a membership |
⏰ Upcoming Renewal | Reminder for an upcoming membership renewal |
📅 Next Renewal Date Updated | Sent when the renewal date is changed |
🔁 Renewal Frequency Updated | Sent when the billing frequency is updated |
⏸️ Membership Paused | Sent when a membership is paused |
▶️ Membership Resumed | Sent when a paused membership is resumed |
❌ Membership Cancelled | Sent when a membership is cancelled |
🚫 Transaction Failed | Sent when a membership payment fails |
✅ Transaction Success | Sent when a membership payment succeeds |
⚠️ Expiring Credit Card | Sent when the saved card is about to expire |
🔐 Security Challenge | Sent when card verification is required by the processor |
🔄 Membership Product Replaced | Sent when a membership plan is upgraded or downgraded |
🏷️ Recurring Discount Code | Sent at defined intervals when the email discount perk is enabled |
🔗 Membership Management Link | Sends refreshed magic links to access the member portal |
⚙️ Enable or Disable Email Triggers
You can easily control which membership emails are active.
📍 Steps:
Go to Settings → Customizations → Email Templates
Click Email Template Settings from the left panel
Use the toggle to Enable or Disable any email trigger ☑️
🎨 Customize Email Templates
All membership email templates can be edited directly from your Merchant Portal.
Once a template is opened, you can:
✏️ Update subject lines and messaging
🎨 Apply your brand colors and logo
👋 Add personalized text and member-specific details
This is a great opportunity to engage members, reinforce your brand voice, and create meaningful touchpoints throughout their journey.
💡 Pro Tip
Add your logo, brand colors, exclusive perks, or friendly copy to turn routine membership emails into memorable brand experiences that delight your members and build long-term loyalty 🌟
🤝 Need Help?
Have questions or need assistance with any subscription settings?
Our experts are available 24×7×365 to help you.
📧 Email: support@appstle.com
💬 Live Chat: Message us anytime through the chat widget in our app.