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Reward Rules
Reward Rules - Free Shipping
Reward Rules - Free Shipping
Joshua Kye avatar
Written by Joshua Kye
Updated over a week ago

With this reward, points can be redeemed to get a free shipping discount code that can be used for a purchase.

Follow the steps outlined below to configure this reward:

  1. Go to Rewards

  2. Click on Add Reward

  3. Click on the Create Rule button of the Discount section.

  4. In the Name section, name your Reward.

  5. For Customer Facing Labels, define the custom message customers will see when they redeem their points.

  6. In the Cost to Redeem section, please enter the amount of points needed to redeem this reward.

  7. In Maximum Shipping Rate, you can enter the maximum shipping cost that this reward will overwrite as free shipping.

  8. Restrictions is optional to complete. If there are customers who you wish to exclude from this rewards program, enter their customer ID, which is obtainable either in the Customers section of the loyalty app or in the Shopify Admin (last part in the URL of a customer page).

  9. For Reward Status, define the rewards program as either Active or Paused.

When you are finished, scroll back up and hit the Save button. Now you're done!

You can test your new reward in your storefront while logged into an account, simulating a customer.

Click on the Ways to Redeem section to view the free shipping reward.

Click Redeem to get a code. This code can then be used on the checkout page and applied to the purchase.

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