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Activity Rule - Quantity Based Points
Activity Rule - Quantity Based Points
Joshua Kye avatar
Written by Joshua Kye
Updated over a week ago

With this activity rule, you can make the loyalty points your customers earn based on the quantity of items they purchase.

For instance, if you configure the rule to give 100 points for every item purchase, and a customer purchases 2 of the same item, they will be rewarded 200 points.

  1. Go to Activity Rules.

  2. Click on Add Rule and click Create Rule next to the Quantity Based Points rule.

  3. In the Name section, name the Activity Rule.

  4. For Customer Facing Label, describe the activity rule with a brief explanation on how points can be earned.

  5. For Customer Facing Icon, provide the URL of an icon or image (or leave it blank to use the rule-based global icon from the widget settings or the default image).

  6. For Base Points, input the amount of points a customer gets once the conditions of this activity rule are met.

    1. Auto Approval Days can be set if you wish to give yourself time to approve customers' loyalty points upon completing activity rules. If you do not manually approve the points yourself during the interval you set (in days), after it passes, the points will automatically be assigned to the customers' accounts. Put "0" into this field if you want the points to be assigned to customer accounts immediately.

  7. Restrict Customers is optional to complete. You can add customer tags to deny certain subsets of your customer base from taking advantage of this reward (ex: New Customers, Bronze VIP Customers, etc.)

  8. For Notification, you can input a message customers will get when they get their points.

  9. For Rule Status, set the activity rule as either Active or Paused.

When you are finished, scroll back up and hit the Save button. Now you're done!

Now let’s talk about use cases. In other words, what kinds of situations would this activity rule prove useful for you, as the merchant?

This is an alternative method of rewarding customers with loyalty points, the other one being points earned per dollar spent. For all intents and purposes, either one can be used for rewarding customers. The main practical benefit of this over points earned per dollar is allowing customers to earn more rounded numbers of loyalty points, such as multiples of 5 or 10. As rewards are often priced at values of the same multiples of 5 or 10, when customers go to redeem, they can maintain a rounded point balance.

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