How long does it usually take for the whole process?

–> The actual technical migration takes less than 24-48 to migrate Subscriptions

Is there any fee/extra costs for migrating my subscriptions?

–> No, we don't charge anything extra for the migration process. It is completely free and a white-gloved experience

Can I migrate my subscriptions myself?

–> No, you can create your subscriptions manually. We have a Create manual subscription in the app which allows you to create your subscriptions manually yourself.

Do my customers need to do anything during the migration process?

–> No, there is nothing that your customers have to do on their end. They won’t even notice the switch.

Should I set up integrations before or after migration?

–> Please ensure that your integrations are set up before going live on the store/migration. This is to ensure that all subscription-related events are sent to the integrated app.

Is it necessary that I have to use one of the supported payment providers?

–> Yes, as a native subscription app we only support the payment providers which are supported by Shopify for subscriptions. Check Shopify’s list of eligible payment providers for more details. Please reach out to us to confirm whether your platform is supported or not.