Split Contract moves one or more products from an existing subscription into a new contract. Use it when a customer wants part of their subscription shipped to a different address or recipient, or when you need to manage products on separate contracts.
Requirement: The subscription must have more than one product. On single-product subscriptions, Split Contract is not available in Actions (you’ll see items like Pause, Cancel, Merge Subscription, Place Order, and Sync options instead).
Open the subscription
Go to Subscriptions in Appstle.
Open the subscription you want to split.
When the subscription has multiple products, use Split Contract from the subscription detail (typically under Actions).
Split the contract
Choose the product(s) to move into the new contract.
Pick a split option:
Split Without Order Placed — no order is created right away. Billing for the new contract follows the next scheduled cycle of the original.
Split With Order Placed — places an order immediately for the products on the new contract.
If the new contract is for a different recipient, update the shipping information on that new contract after the split.
Need help?
Email support@appstle.com or use the chat widget in the app. Available 24×7×365.