Want to collect meaningful information from your members and deliver a more tailored experience?
With Form Fields in Appstle Memberships, you can easily gather preferences, instructions, and details directly from customers at the time of purchase.
Form Fields help you:
Better understand your members
Personalize memberships
Streamline fulfilment and communication
🧩 How to Add Form Fields to a Membership Plan
Go to Appstle Memberships → Edit Membership Plans.
Scroll down to the Additional Questions section.
Click ➕ Additional Questions.
Select the desired form field type from the dropdown.
Types of Form Fields You Can Add
📝 1. Text Field
Use this field to collect short, free-form input from customers.
Best for:
Delivery notes
Gift messages
Special instructions
Configuration Options:
Field Label: Text shown to customers
Example: “Enter delivery instructions”
Merchant Portal:
Product Page:
📋 2. Dropdown
Allows customers to select one option from a predefined list.
Best for:
Age range
Membership preferences
Plan variations
Configuration Options:
Field Label: Customer-visible label
Options: Enter values separated by commas
Merchant Portal:
Product Page:
☑️ 3. Checkbox
Used for yes/no or toggle-based selections.
Best for:
Gift purchases
Opt-in confirmations
Configuration Options:
Field Label: Instruction text
Example: “This membership is a gift”
Merchant Portal:
Product Page:
🔘 4. Radio Groups
Allows customers to select only one option from multiple choices.
Best for:
Single-choice preferences
Fixed selection categories
Configuration Options:
Field Label: Question or instruction
Options: Define radio choices
Merchant Portal:
Product Page:
📅 5. Date Picker
Allow customers to select a specific date based on your business requirements.
Configuration Options:
Field Label: Customer-visible prompt
Date Format: Match your country/region
Enabled Days: Select allowed days
Merchant Portal:
Product Page:
Understanding "Is Required" and "Is Visible" in Custom Fields
Is Required?
What It Does: If checked, the customer must fill out the field. If unchecked, it’s optional.
Why It’s Helpful: Ensure you gather essential information.
Is Visible?
What It Does: If checked, the field on the form is visible to the customer.
🧾 Where Form Field Data Is Stored
Once a membership is purchased, form field data is saved as Attributes.
🛍️ In Shopify
Below is the checkout page of a sample Shopify order with a form field set (text field) and filled out prior to purchase.
Go to Orders, click an Order ID, and view the custom fields under Attributes (e.g., delivery instructions).
⚙️ In Appstle Memberships
Go to Memberships in the Merchant Portal, click the Membership ID, open the ⋮ (three-dot) menu, and select Attributes
📤 Exporting Form Field Data
You can export all membership form field data as a CSV file.
Go to Memberships in the Merchant Portal, click Export, and open the file in Excel or Google Sheets. Each form field appears as its own column.
🤝 Need Help?
Have questions or need assistance with any subscription settings?
Our experts are available 24×7×365 to help you.
📧 Email: support@appstle.com
💬 Live Chat: Message us anytime through the chat widget in our app.