Claims are commonly returned for missing information. You might have typed the wrong date on the claim or made a typo when sharing the merchant's name. We all make mistakes!
Fortunately, updating your claim is pretty simple.
How to update your claim
You can access the claim via in-app notification, email, or your Claims dashboard.
Select View Claim.
Select Edit Claim.
Provide the requested information.
Select Resubmit Claim.
Timeline
You have 45 days to provide updated information for your claim. After 45 days, your claim will be automatically declined.