When it comes to our Maple Products we have a 5% offering on ETH and 7% offering on USDC. Note that funds are locked for 90 days!
What payment methods do you accept?
We accept payment by card, bank transfer, or wallet-to-wallet crypto payments (currently accepting BTC, ETH, USDT, USDC, DAI, DOGE, CRV, FTM, UNI, CRO, MATIC)
Is there a minimum for withdrawal or deposit?
There is no minimum for withdrawing as long as you can cover the following fees:
Crypto withdrawals - $10 for BTC, $20 for the rest
Fiat withdrawals - no fee
There are no minimum for deposits.
Are there any limits to withdrawing?
During the first ninety (90) days of your account you must keep a minimum balance of ten (10) Euro worth on the account. If you have deposited 500 euro worth you will be able to withdraw them afterwards.
How long does it take to deposit or remove funds?
For cryptocurrency deposits we will usually notify you of receipt of funds within 20 minutes of you making a transfer.
For cryptocurrency withdrawals it will take approximately 24 hours. Withdrawals are processed on the next day of you requesting them after 14:00 UTC.
With fiat currency, this will depend on your bank and method of payment. Some transfers can take as little as an hour to be confirmed others, such as those sent internationally, can take up to 5 days to clear depending on where your bank is based.
Are there any fees for buying or selling?
For fiat purchases there are no fees.
For credit card purchases there is a fee calculated by our provider. You will see a breakdown prior to completing your purchase.
Whenever you sell between assets (e.g. from BTC to USDC) there will always be a 0.35% fee. This will include selling to fiat.
Whenever you use the Exchange there will be a 0.35% for each unique transaction charged in the currency you are exchanging to.