Follow these simple steps to diagnose and address potential sound problems:
Understand Normal Sound Levels Your Hydropixel should operate at around 55 decibels - comparable to a running microwave or bathroom exhaust fan.
Check Machine Placement Ensure your Hydropixel is positioned on completely even ground. Uneven surfaces can cause unnecessary vibration and noise.
Assess the Sound If the noise seems louder than expected, even after confirming level placement, it's time to investigate further.
Contact Aquaria Support Reach out to Aquaria support with additional details. They will request a specific diagnostic video:
Record the noise from three feet away
Capture the sound clearly
Send the video to support for professional assessment
By following these steps, you can quickly determine whether your Hydropixel's noise is a minor issue or requires professional intervention. Always prioritize proper machine maintenance to ensure optimal performance.
Need further assistance? Contact Aquaria support for expert guidance.