The homepage of the Arbox platform is called the “Dashboard” - this is where all of the most important information about your club can be found. You can click on any of the data points listed there and be presented with a detailed report for each.
Let’s go through the different parts of the dashboard and what they mean:
Unique Members - this is the total number of members connected to your club and includes active members, members whose membership also includes others (like children listed under their name and inactive members)
Active Memberships & Sessions Punch Cards - these numbers show the total number of active members with these membership types
Note: if a member has more than one active membership type or has both a membership and a sessions punch card that are active, they will be displayed according to the number of memberships they have
Memberships About to Expire - This is the number of members who meet the following criteria:
Owners of memberships that are about to expire within the next 14 days
Owners of sessions punch cards with 3 or fewer punches remaining or that will expire within the next 14 days
No Visits in Past Week - in this report you can see those members who haven’t performed specific actions within the past week. You can choose the action from this list: registration for a class, check-in or entrance via chip.
Total Monthly Income - the sum of the invoices + credit invoices generated from the beginning of the month
Open Debts - the sum of open debts from both active and inactive members
Attending Today - the number of members who are registered for today’s classes plus those members who have entered using their chip today
Leads in Process - the number of leads currently within the sales process
Attended Trial Classes - the number of leads who are registered for a trial class today
Converted Leads, This Month - the number of leads that have been converted this month
Leads Split - this chart shows how many leads are in each of your different lead statuses