Archie Visitors allows you to connect a printer and automatically print a badge when a visitor checks in. This helps you better identify and track visitors while they are on site.
Step 1: Connecting Your Printer
Download and install the Visitors app. You can find the regular setup instructions in the Visitors App configuration guide.
Finish the standard configuration of the Visitors app before connecting your printer.
Open the Visitors app on your tablet, go to Settings, and click Connect under the Printer section.
The app will automatically search for nearby printers and display a list of available devices.
Choose the printer you want to connect.
You can connect via Bluetooth or Wi-Fi.
We recommend using Wi-Fi when available, as it provides a more reliable connection.
Click Confirm. Your printer will now show as Connected in the app.
You can now verify the Connection in Archie.
In your Archie admin portal:Go to Settings → Apps.
Click on the Visitors tab.
You will see the connected printer model along with the tablet running the Visitors app.
Troubleshooting Tip
If your printer is in Bluetooth mode but doesn’t appear in the list:
Make sure the printer is properly paired in the tablet’s Bluetooth settings before searching for printers in the Visitors app.
Supported Printer Models
At the moment, the following printer models are supported for use with the Visitors app. We will continue adding support for additional models in the future, so this list may change over time:
QL-710W
QL-720NW
QL-810W
QL-820NWB
QL-1110NWB
QL-1115NWB
Note: Archie currently supports only the DK2251 format for printing. Please ensure your labels and printer settings are compatible with this format to avoid any printing issues.
Setting Up Your Badge
Once your printer is connected, you can configure badges. When a visitor checks in using a visit type that has a badge assigned, the badge will automatically print after check-in.
Steps to Create a Badge
Go to Settings → Visitors → Badge.
Click Add a badge.
Enter a name for the badge to help you easily identify it when assigning it to a visit type.
Select:
Branded to display your workspace information, or
Regular to omit workspace branding.
Enable or disable displaying the visitor’s picture.
Note: The visit type must be configured to capture a photo for this to display.
Enable or disable displaying the visit type name.
Enable or disable displaying the check-in date.
Enable or disable displaying the host name (the person who created the visit).
Enable or disable displaying the badge number.
Add a custom message if desired.
Click Edit Style to access advanced formatting options.
This is an advanced feature, and we strongly recommend working with a web developer or designer familiar with CSS for best results.
Click Confirm when you’re finished.
Assign the Badge to a Visit Type
Once your badge is created, go back to the Visit Types section and assign the badge to the desired visit type. From that point on, badges will automatically print when visitors check in using that visit type.