In this article, you'll learn how to use the news feed to promote community engagement, create events, and add community perks within your workspace. We cover the steps for posting messages, managing events, and customizing tickets, as well as editing your building guide for essential site information. For a complete overview, you can read the full article or watch the video.
Using the news feed
The newsfeed provides a space for sharing information among all accounts. Any account has access to this space and can engage with various posts, providing a platform to share news, relevant information, wishes, messages, and postings. The main goal is to promote community engagement.
On the main page, click "Community", and then click "News feed".
To share a message, add the information desired in the text field, and click Post
To delete a message, locate the message desired, click the 3 dots button, click delete, and click confirm.
Creating events
On the main page, click "Community", and then click "Events".
If you have more than one workspace, you can select it by clicking the "At" dropdown box.
Click the "Add event" button
In the next window, enter the details of your event.
Archie tip: Make sure to set the visibility of your event, if no value is added, only admins will be able to see it. Also, make sure to add a ticket for each group desired, this will be covered in the below steps.
Once ready, click "Save", you will be directed to the next step "Tickets".
Click the "Add ticket" button
Fill the information of the ticket and click "Save & Continue"
Click the "Add customization" button
Select the group that you want this ticket to be available to
Click "Confirm"
Set the Visibility desired
Set the Price desired
Click Finish
If you want to add a ticket for another group, click the "Add ticket" button and repeat the steps listed above
Click Finish
Adding community perks
On the main page, click "Community", and then click "Community perks".
Click the "Add benefits" button located at the top right corner
Fill the information, click Confirm
Editing your building guide
The building guide functions as a platform where you can add sections with pertinent information about your site. In addition to the customizable sections, the space also displays details such as the community manager's account, overall business hours, and physical address.
On the main page, click "Community", and then click "Building guide".
To add a section, click the "Add a section" button located in the top right corner
Add the title and description
You have the option to upload up to 3 files to this section, click the attachments section and select the files desired
Once ready, click Confirm.
Archie tip: This feature is normally used to add information about the company's vision and mission, general terms and conditions, steps to access a specific resource, among others
To set the community manager contact, open the account that you want to set, click the "Actions" button, and click "Set as community manager"
Follow our next article to understand the reports and analytics