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Creating and understanding user accounts

Hybrid - Work with different accounts to interact with the system

Camilo avatar
Written by Camilo
Updated over a week ago

Creating a user account

  • On the main page, click "Accounts" and then click "Personal".

  • Click the "Actions" button.

  • Select "Add Account."

  • Fill in the account information.

  • When ready, click "Add Personal Account & Continue."

Archie tip: You can also create an account by clicking the plus sign located in the upper left part of the main page, and then clicking "Create a new user".

Understanding user accounts

  • To review a specific account, on the main page, go to "Accounts" and then select "Personal."

  • Find the account you want to review, click the three dots next to the status and click "Open."

Archie tip: You can also find an account by going to the search bar in the upper left part of the main menu and typing the name of the account

Now, let's review the different tabs:

  • General Tab:

    • Contains basic user information.

    • Click "Email Activity," to view a list of all the emails shared by the system in the last 30 days

Archie tip: You can confirm the status of each email by referring to the status column, this will help you to identify if there was an error with the delivery.

  • Bookings

    • Displays user-related information for these items.

    • Click "Create a booking" to create a booking for this specific account

    • Click "Export" to download a file with all the bookings made for this user in the date range selected

  • Activity Section:

    • This will be located always on the right.

    • You can review all activities performed by this account.

    • Use the dropdown box to choose a specific time range.

  • Click Close to finish the process.

Follow our next article to manage your bookings

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