At Arcules, we're committed to helping you effectively manage incidents with ease and confidence. Our solution allows you to seamlessly upload video clips, IoT data, and audit logs into a case file, providing you with robust evidence that's admissible in a court of law. Each piece of evidence is securely watermarked to ensure its integrity and validity.

How to Add/Export Evidence:

To add a Case, you can select the camera(s) that you would like to create evidence from. Evidence can be created and added to a case from both the Arcules Portal from the views page or the Arcules Windows client. Once you have selected the cameras, follow the steps below to create a case with Evidence:

Select the 3 dots to the bottom right of the timeline and click on 'Export.'

Enter all the information in the 'Export to Cases' pop-up wizard, and click on 'Export.' 

​Note: The limitation is up to 60 mins

A  pop-up will display with the option to 'View Case' (which will take you to the Cases page) or 'Ok' to close the dialogue box.
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The evidence will be added to the case,

To manage your Cases, click on “Cases” in the left navigation within the portal.

Here you can view, share, and download all of your Cases and Evidence. The left menu gives you an overview of available cases. You can search for cases, sort them, and filter by case owner.

On the right, you can see the contributors to a case, and see evidence items and their status. You can download recorded footage with the download button on the right of each evidence clip. On the top right, you have the options to manage a case (edit, download case audit logs, delete). Changes to the case are saved automatically.

When you download a case, you'll receive a zip file containing:

We're here to ensure your experience with managing and exporting case evidence is as straightforward and efficient as possible. Your trust and security are our top priorities.