The Settings tab can be accessed by navigating to the gear icon in the left navigation bar. From here, you should see the following tabs selection:

You can verify the domain(s) associated with your organization to manage members with email addresses in those domains to enable Single Sign-On (SSO).

Follow our easy guide to enable SSO, providing both security and simplicity for your team.

Legal compliance allows your Organization to specify how you would like Arcules to handle sensitive data in different countries, allowing your Organization to scale globally.

To add a new compliance region, simply click on the blue plus sign in the top right corner, and fill in the following form for the region of interest. 

Let's take Costa Rica for example. We can choose to store Biometric Data for as long as our subscription plan allows, but never store Personally Identifiable Information, whereas Medical Data should expire after 30 days maximum. Additionally, Personally Identifiable Information can be used in real-time analytics, whereas Biometric and Medical Data cannot.

Logs allows you to have an audit trail of user activity to protect your Organization. Understand things like: which users have logged in, logged out, streamed live video or playback from different cameras, and so on. This allows you to maintain security within your Organization. You have the option to search users in logs, download csv of the logs, filter by date and time, and switch time between UTC and local time.

The following screenshot is an example of captured logs:

To download a csv of the logs, click the date/time filter icon in the top right corner and select the desired date and time range and click 'Apply'

Next, click the 3-dot menu in the top right corner and click 'Download as CSV'

From this tab, you can download the Arcules Plugin for Feenics Keep, the Arcules-XProtect Connector Plugin for Milestone or the Arcules mobile app for your iPhone or Android device.

Here you can ping and traceroute devices on your network for diagnostic purposes, as well as use ARPSCAN to view devices on your subnet. You can also perform a speed test to check the bandwidth that the gateway is measuring on the network and get a current status from the gateway.

Manage your subscriptions effortlessly! Your account and subscription numbers are key to a personalized service experience. They are your passport to quick and efficient support from our team.

Customers with multiple sub accounts will see a list of all subscriptions on this page.