If the red number beside Closing: Balance as Bank Statement is not zero, check the following;
Check that Opening Balance matches the Statement Opening Balance
Check the Closing Balance matches the statement Closing Balance
Check every transaction listed on the statement is ticked in Ardex
Check that no transactions ticked in Ardex are missing from the statement
Check that ALL amounts are identical,
Check that deposits have not been entered to Ardex as withdrawals in error, or vice-versa
Click Get Totals again and re-check the Difference amount
If the red number next to Balance as at Cut-off Date is not zero, try these reconciliation checks:
Click Fill next to Opening Balance to enter an auto-calculated figure
Click Get Totals again to re-check the Difference amount
If the discrepancy remains, there may be an issue with your General Ledger bank account balance. Please contact Ardex technical support
If the auto fill amount for opening balance differs from the opening balance on your statement, it is possible you have skipped a statement in your reconciliation process
Click Browse to open previous Bank Rec's to make sure you are not skipping dates.