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How to enter an alternate e-mail address for customer accounts
How to enter an alternate e-mail address for customer accounts

Enter a second e-mail contact to send accounts

Cameron Higgins avatar
Written by Cameron Higgins
Updated over a week ago

To ensure safe delivery of your Monthly Statements to your customers, you can record an alternate e-mail address for your client/s specifically for accounts/billing purposes.

To do this in Ardex, go to

  • Main

  • People & Firms

  • Open any customer profile

  • Enter an accounts e-mail address beside Accts e-mail:

Now any accounts e-mail will be sent to this e-mail address, and general communications will continue to be sent to the main e-mail address.

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