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Charging a Client by Credit Card

How do I charge a client by credit card?

Written by Adam Steiber
  • Go to Finance > Banking and enter a client deposit as you normally would, but set the deposit Type to the relevant credit card (Visa, MasterCard etc).

When you click Add you will get a message ‘would you like to create the merchant fee for this payment?’

  • This message won’t display if you have merchant fee % set to zero for the card type selected.

  • If you click ‘Yes’ then the client will be charged a merchant fee (which is a % of the total transaction amount).

  • This charge will be added to the amount charged to the card, and appear on the next Ardex statement issued to the client.

  • The full deposit amount entered will still be applied against open tax invoices on screen.

  • If you click No, then no merchant fee will be charged to the client (but your business will still be charged a merchant fee).

After you click ‘Yes’ or ‘No’ in the ‘Create Merchant Fee’ window, you will move on to the ‘Process Receipt’ window.
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If the client already has credit card details stored on their owner record (see previous section), these will auto-fill to the relevant fields. Otherwise, you will need to enter cardholder name, credit card number and expiry date.
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When all details are entered, click ‘Submit Payment’ to charge the credit card. You will get a message to indicate whether the charge was successful or not. Funds should appear in your nominated bank account within 1 business day.

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