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Entering People & Firms

Enter customer and supplier details to your Ardex database

Written by Adam Steiber

Go to Main and select People & Firms to view and enter details for horse owners, suppliers and other people and businesses you have a relationship with. The key to the People & Firms screen is the View By pull-down list at the top, which switches between contact types.

Choose View By: Owners (sorted by display name) to display a list of horse owners entered to your database. Use the Search box to quickly find an owner, or click the New button at the top right to add a new owner to the database.
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When entering owners to your Ardex database include as much relevant information as possible, including post and e-mail address details, phone number etc. If the owner wishes to receive horse communications and owner statements by e-mail make sure ‘send communications by Email’ is selected and the ‘statement via Email’ box is ticked.
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You will note that when View by: Owners is selected and the New button is clicked, the person record will default to Roles: ‘Owner’. This is necessary to assign the person as an owner to a horse in Ardex. Make sure that a Display Name has been selected and all information is accurate, then click Add at the bottom left to record the contact to your database.
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Contact record types which may be entered via People & Firms include:

  • Horse Owners

  • Supplier

  • Employee

  • Trainers

  • Properties (horse agistment locations)

  • Jockeys

  • Related Business Entities

  • Practitioners

Please note that a person cannot be a Horse Owner and a Supplier at the same time, one or the other role must be selected in this case.
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