Installing the Windows App
Open the AppStore on your Mac
Search for "Windows App"
Click Get
(You may be prompted to enter in your Apple ID Password)
Open the "Windows App"
(You may be prompted to accept permissions to your microphone and camera, you need to allow this)
Skip or click next through the Introduction pop up
Click Allow if prompted to find devices on local networks
Adding a Remote Destop
Click on the + button in the top right hand corner and select Add PC
PC Name: Enter "remote.ardex.com.au"
Credentials: Click the drop-down menu and select "Add Credentials"
Username: ardexremote\yourusername
(Note – use the Back-slash – above the enter key)Enter your password provided by Ardex
Friendly Name: This is optional. This can be anything. This will name your Ardex Remote connection in the Remote Desktop app
Click Add
Back on the setup window, Click Devices and Audio
Tick Printers
Change Play Sound to Never
The final step is to include a folder on your computer for sharing data between your Mac and the Ardex Remote session;
Click Folders
Click the box next to Redirect folders
Click + in the bottom-left
You will be prompted to select a folder on your computer hard disk
Created a new folder (i.e. Ardex), or select an existing folder that you can easily locate
The path to your selected folder will be displayed
Click Save
When you next connect to Ardex, the folder on your computer will be represented in Windows File Explorer under This Computer
When saving a document, click the folder in the left-pane
Any files saved to this folder will be transferred to the corresponding folder on your computer
Click Add
Double-click the newly created Desktop to login
