Go to Finance > Credits and Transfers to perform a simple reallocation of charges from one owner to another, where you already know the amount of the reallocation.
The Transfer From owner will be charged, the Transfer To owner will receive a credit. The text you type in the Reason box will display on owner statements.
To record a more detailed reallocation go to Main > Horses and open the horse information window for the horse the billing error relates to.
In the horse window select Owners on the left, then click the Reallocate Transactions button to open the reallocation window.
Select an Owner to Credit, a Share to Charge and a Percentage to Allocate. Set a date range for reallocation then click Process.
A Bulk Journal will be created to perform the reallocation. The Percentage to Allocate will be applied to all Transactions to the horse in the date range.
The charges to be applied to the new owner will be listed in detail, the credit to the person previously charged may be simplified to a one line adjustment.
Click Process in the Bulk Journal screen to finalise the reallocation and record the transactions and adjustments listed.
The results of the reallocation will display on the next batch of owners statements issued, or on any Interim Owners Statement issued before month end.
For instructions on issuing interim owner statements please see the Ardex Accounts Receivable Management Guide.