Billing
For questions about our plans & billing
21 articles
What membership plans do you offer and what’s the difference?
How many intros do each plan include?
What happens after my 30-day trial ends?
Can I switch plans at any time?
If I cancel, what features do I lose?
Is there a free membership and what does it include?
Do you offer discounts, scholarships, or group rates?
Do annual plans auto-renew?
How does the 30-day trial work?
How will I be reminded when the trial ends?
Can I downgrade or cancel during the trial?
If I was on Founding Circle pricing and I change plans, what happens?
What payment methods do you accept?
When will I be billed?
How do I update payment information?
How do I view receipts and invoices?
How do prorations work when I upgrade or downgrade mid-cycle?
How do I cancel my subscription?
Do you offer refunds?
How do I dispute a charge or report a billing error?
What happens to my account when a payment fails?