Billing
For questions about our plans & billing
23 articles
What is the Founding Circle and does it affect eligibility?
What membership plans do you offer and what’s the difference?
How many intros do each plan include?
What happens after my 30-day trial ends?
Can I switch plans at any time?
What is the Founding Circle lifetime plan and how does it work?
If I cancel, what features do I lose?
Is there a free membership and what does it include?
Do you offer discounts, scholarships, or group rates?
Do annual plans auto-renew?
How does the 30-day trial work?
How will I be reminded when the trial ends?
Can I downgrade or cancel during the trial?
If I was on Founding Circle pricing and I change plans, what happens?
What payment methods do you accept?
When will I be billed?
How do I update payment information?
How do I view receipts and invoices?
How do prorations work when I upgrade or downgrade mid-cycle?
How do I cancel my subscription?
Do you offer refunds?
How do I dispute a charge or report a billing error?
What happens to my account when a payment fails?