Use the Learners page to add learners, update their profiles, organize them into cohorts, and manage their course enrollments. Org Admins can also review learner and cohort changes from the Activity tab.

Select Learners in the sidebar under People.

The All learners tab lists each learner’s name, cohorts, and delivery platforms. From this page:

Select Cohorts to create and manage learner groups. See Managing Cohorts for the complete process.

The page reflects the team selected at the top of the sidebar, including for Org Admins. Select the Default team to see every learner in the organization. Enrollment actions remain scoped to one team at a time, as explained in Scheduling and Delivering Courses.

Org Admins can select Activity to review recorded learner and cohort changes across the organization. Use Date to choose a range. Entries are grouped under Today, Yesterday, This week, and Earlier.

Org Admins and Managers can select Add learners to enter one learner manually or upload a file. You can also choose a team and cohort for the new learners.

The Default team is not a team option. Leaving Team empty adds the learners to the organization without assigning another team.

Select Enter manually, choose the team and cohort when needed, and select Continue. Enter the learner’s Account email first.

When account emails are optional for your organization, select Continue without an email to add a learner without one.

Select Upload CSV, choose the team and cohort when needed, and select Continue.

Arist matches learners by account email first and then by delivery address. Matching rows update the existing learner. Imported names, timezone, and language replace the existing values, while new delivery addresses are added.

A delivery address already assigned to someone else causes that row to fail. An import can succeed for some rows while reporting errors for others.

Successfully imported learners remain selected when you are viewing the Default team or the team they were added to. Otherwise, the list reloads without selecting them.

Your organization may allow existing learners to be matched by account email without a delivery-address column. See Managing Organization Settings for the requirements.

Select the checkbox next to one or more rows on the Learners page to act on them together.

The selection bar shows how many learners are selected. Select Select all … learners across all pages to include every learner matching the current search and filters.

Moving between pages preserves the selection. Changing the search, filters, or sort order clears it.

From the selection bar:

To restore an excluded learner, open Team settings > Learners and select Excluded only. See Managing Team Settings.

Deleting more than 50 learners runs in the background and displays its progress and any failures.

You can create a cohort directly from the learners you select.

Your new cohort contains the selected learners. Open the Cohorts tab to find and manage it.

If you’ve just uploaded learners, successfully imported learners remain selected when you finish the import, so you can start at step 4. This applies when you’re working in the Default team or imported the learners into the team you’re currently viewing.

For timezone behavior and ongoing cohort management, see Managing Cohorts.

Select Bulk edit to change metadata for up to 1,000 selected learners.

For each field, choose:

Arist summarizes the existing values as All match, No values, Mixed, or a count such as 3 values. Select Save after setting or clearing at least one field.

A selection across all pages includes every learner matching the current search and filters. For larger groups, filter the list and edit up to 1,000 learners at a time.

Select a learner to open their profile.

A learner’s profile includes:

Each delivery address has its own connection state. This is separate from whether the organization has enabled that delivery method, so check both when investigating missing messages.

An opt-out applies to the sending address used for an enrollment. It does not necessarily prevent the learner from receiving future content through another address.

Scroll to Activity to review recorded imports, metadata updates, team membership changes, and other events involving the learner. Filter by date or event type.

The history can include events from before the learner joined your team.

Select Edit to update the learner’s account details, delivery addresses, metadata, and team membership. Check the delivery address and connection state first when a learner stops receiving lessons.

The Language field determines which version of a multilingual course the learner receives. When the preferred regional variant is unavailable, Arist can use the broader language, such as French instead of French (Canada). Otherwise, the course’s default language is used.

Org Admins and Managers can change this field directly. It can also be set through an import, survey logic, or automation.

When the learner has compatible active enrollments, saving a new language opens Update enrollments too? Select Update enrollments to switch them from the next message or Keep current languages to change only the profile preference.

Learners can change one enrollment’s language from Manage enrollment in Arist Messenger when learner-managed enrollments are enabled. See Managing Organization Settings.

Metadata can be used by team rules, cohort rules, and automations. See Setting Up Automations.

Select Edit and use Teams to change the learner’s team membership. To move them, deselect the current team, select the destination, and select Save.

The field lists the teams you can manage. The Default team is not selectable because it provides organization-wide visibility.

Removing a team here also keeps that team's rules from adding the learner again. See Managing Team Settings for team rules and excluded learners.

The Enrollments section lists the learner’s current, completed, and cancelled course enrollments.

The Change language action affects only that enrollment and takes effect from its next message.

Enrollment actions follow the team you are currently viewing, including for Org Admins. If an action fails because the learner belongs to another team, switch to one of their teams or the Default team.

If an enrollment link reaches the wrong person, open the enrollment’s row menu and select Revoke link, then confirm.

Arist replaces the link without notifying the learner. Select Resend to send the replacement.

Open an enrollment to see exactly what the learner has received.

Select Manage from an enrollment’s row menu to open its details.

The page includes its delivery method, delivery time, timezone, course progress, and message history. Use the message log to confirm what was sent and select Resend last message when needed.