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Adding Citations

Learn how to turn on Citations, link course text to its sources, and export a course with full source traceability for regulated or compliance content.

Platform access level: Org Admins, Managers, and Writers (anyone who builds courses).


Citations link specific text in a course back to the source that supports it, so regulated or compliance-sensitive content stays traceable all the way to review. This guide is for anyone adding source-backed citations to a course, from getting the feature switched on through exporting a course with its citations intact.


1. Get Citations switched on for your organization

Citations is off until Arist switches it on for your organization, so reach out to your Arist Customer Success contact if you want it and don't have it yet. It applies to courses only, not to nudges or surveys.

the References panel with the Sources tab open, showing numbered source entries and the tabs for Sources and Citations

Once it's on, a Citations tab appears next to Sources in the course editor's References section, and an Add citation link appears beside the text you can cite.


2. Check your organization's citation style

Your organization's citation style decides how Arist writes the source entries a reviewer or an auditor ends up reading, and one style covers every course. It is an organization-wide setting, so an Org Admin picks it once under Organization settings rather than course by course.

See Managing Organization Settings for the styles you can choose between and how an Org Admin sets one.


3. Add your sources

Sources are the documents or references your citations point back to, and a course needs at least one before you can cite anything. Open the course in the editor and select References, which splits into two tabs.

a citation open for editing on the Citations tab, showing its Source, the Source text box, the Linked text in course box, and Cancel and Save, with the next citations in the queue below it each carrying their source, a Show details link and an Approve button

If you built the course with Creator and uploaded reference material, or let Creator bring in outside research, that material already appears here as numbered Sources; see Building a Course with Creator for how that upload step works. Otherwise, select Add source and enter it yourself.


4. Create a citation

Select Add citation, at the top right of the lesson body, the welcome message, or the question you want to support with a source.

the Add citation control at the top right of a lesson's Body field, circled

Fill in the three fields on the Add a citation panel.

the Add a citation panel with Source, Source text, and Linked text in content fields
  • Source: Choose from the drop down which of your sources supports this claim.

  • Source text: Enter the excerpt from that source that backs up the claim.

  • Linked text in content: Enter the exact text in your content that the citation applies to. If you highlighted that text before selecting Add citation, it's already filled in. This has to match the content word for word, or the citation won't show up when you export.

Select Save, and the citation appears in a Citations list under the body's character counter, tagged with its status, like [1a] Needs review.


5. Track and filter citation status

Open the Citations tab, where every citation for the course is listed with its status.

Status

What it means

Needs review

The default status for a new citation, or one you just edited

Approved

You've checked the citation and confirmed it's accurate

At risk

The citation's linked text no longer appears in the content it is attached to

A dropdown above the list filters to one status at a time (All citations, Approved, At risk, or Needs review), so reviewers can find what still needs a look. Select Show details on any citation to see its source text, its linked text, and exactly which lesson and field it's attached to, then select Approve once you've checked it.

the Citations tab filtered to All citations, showing an approved citation's expanded details and two citations awaiting review with an Approve button

6. Keep citations from going at risk

A citation flips to at risk the moment its exact linked text is no longer found in the content it's attached to, even for a small rewrite or a fixed typo.

the Citations list under a lesson body, showing each citation's bracketed key and status right in the editor

Editing the citation itself doesn't cause this, only editing the body, welcome message, or question text it's linked to.

an at-risk citation expanded in the Citations tab, showing its linked text no longer matching the current lesson wording

To clear the at-risk marker, click on the at risk citation and edit the citation to reflect the exact text from the body that aligns with the source reference.

Important: At-risk citations are excluded from every export, so rewriting the sentence a citation depends on takes that citation out of the export as well. Check the Citations tab for anything at risk before you export.


7. Export a course with its citations

Download the course as usual from the Content page (see Finding and Managing Your Content for where that menu lives), choosing either As Word document (.docx) or As PDF. Both formats carry your citations, with one difference between them.

  • Word document: Inserts a small bracketed marker right after each cited passage, then adds a References section listing every source, with any citation still needing review shown underneath its source as an excerpt.

  • PDF: Adds a References section at the end as a numbered list, one entry per citation showing the source it points to, and leaves the lesson text without bracketed markers.

At-risk citations are left out of both formats entirely, so approve or fix them first if you need them in the export.


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Note: Need help at any point? Reach out to your Arist Customer Success contact, or email support@arist.co.

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