Platform access level: Org Admins and Managers. An Org Admin can open Team settings for any team in the organization, and a Manager can open it for a team they belong to.
Use Team settings to manage a team’s details, activity, teammates, learners, delivery methods, and channels.
Org Admins can manage any team. Managers can manage teams they belong to.
1. Knowing who can manage Team settings
Org Admins and Managers can open and edit Team settings. Other roles do not have access.
Role | Team settings | Organization settings |
Org Admin | Any team in the organization | Full access |
Manager | Teams they belong to | No access |
Writer | No access | No access |
Distributor | No access | No access |
Analyst | No access | No access |
Org Admins manage organization-wide settings from Organization settings. Managers handle the day-to-day setup of their teams from Team settings.
See Managing Users and Roles for role permissions.
Important: Only Org Admins can create or delete teams. Managers can manage teams they already belong to.
2. Opening Team settings
Select the team and organization name at the top of the sidebar, then select Team settings.
Select Teams to see the teams you can manage. The list shows each team’s name, description, and teammate and learner counts.
Select Manage from a team’s row menu to switch to that team. Select Edit to rename it without leaving the list.
Org Admins can also create and delete teams. Managers can manage and edit teams they belong to.
Select Exit to return to your content.
Note: If Team settings is unavailable, contact your Arist Customer Success contact to enable Teams.
3. Editing the team name and description
Select Team details to update the team’s name and description. The form has one required name field and an optional description.
The Team name can be up to 100 characters and must be unique within your organization. The description appears on the Teams list.
Select Save when you're done.
Tip: Add a short description that explains who the team is for. This makes the team easier to identify from the Teams list.
4. Reviewing team activity
Select Activity to see who made changes to the team and when, including teammates joining or leaving.
Use Date to choose a date range and Event to focus on one kind of change. Entries are grouped under Today, Yesterday, This week, and Earlier.
Org Admins can review any team’s activity. Managers can review activity for teams they belong to.
Note: The feed shows recorded actions. Earlier changes may not appear.
5. Managing teammates
Select Teammates to add, edit, or remove teammates. The list shows each person’s name, email, and organization-wide role.
Org Admins can manage teammates on any team. Managers can manage teammates on teams they belong to, except the Default team.
Select a teammate’s row menu to edit or remove them. Removing someone from a team does not deactivate their Arist account.
See Managing Users and Roles for organization-wide roles and access.
Adding a teammate
Select Add teammates and enter the person’s email address. Arist checks whether they already have an account before showing the remaining fields.
New to Arist: Enter their name, choose their roles, and select Invite user.
Existing account: Confirm their details and select Add to team. Their existing roles remain unchanged.
Roles apply across the organization, not to one team. See Managing Users and Roles for role permissions and editing restrictions.
Note: Managers, Writers, Distributors, and Analysts must belong to at least one team. Add them to another team before removing them from their only team.
6. Managing the team’s learners
Select Learners to see who belongs to the team. The list shows each learner’s delivery platforms and membership:
Manual: Someone added the learner directly.
Rule-based: The learner matches the team’s rules.
New learners who match the rules join automatically. Manually added learners remain on the team even if they do not match its rules.
Select View from a learner’s row menu to open their profile.
Filtering by membership
Select Filter, choose Membership, then choose Manual or Rule-based.
You can use Search and Membership together. Select Clear all to return to the full list.
The Default team includes every learner through its rules, so filtering it to Manual returns no results.
Restoring removed learners
On teams other than the Default team, select Excluded only to see removed learners, when they were removed, and who removed them.
Select the learners you want to restore.
Select Add back to team.
Review and confirm the change.
Important: Restored learners have Manual membership and remain on the team even if they do not match its rules.
Switching between All and Excluded only clears your selection.
Editing multiple learners
Select learners to open the action bar. It shows the number selected and lets you select every matching learner across all pages.
You can:
Bulk edit their metadata.
Add to cohort to add them to an existing cohort.
Create cohort to create a cohort containing the selection.
Your selection remains active as you move between pages and clears when you change the search, filters, or sort order.
See Viewing and Managing Learners for bulk editing and Managing Cohorts for creating and managing cohorts.
Adding learners
Select Add learners, then choose:
Enter manually to add one learner.
Upload CSV to import several learners.
The learners are added to the current team. You can also select a cohort under Also add to cohort.
When adding one learner, enter their Account email first. If no existing record matches, enter their name and delivery address.
For someone without an account email, select Continue without an email. This option is unavailable when your organization requires account emails.
Note: Address type defaults to SMS. Change it to Email before entering an email address.
Adding an existing person
When the account email matches an existing person, Arist shows their record instead of creating another one.
If they are an organization member but not yet a learner, select Add to team to make them a learner and add them to the team.
For other matches:
If they are already a learner elsewhere in the organization, select Add to team.
If they already belong to this team, Arist tells you so and you can’t add them again.
If they belong to the team but not the selected cohort, select Add to cohort.
Importing learners from a file
Select Add learners, choose Upload CSV, then:
Upload a CSV or Excel file of up to 50 MB.
Preview the rows and identify whether the first row contains column names.
Map each column to a learner field.
Review the results and select Finish.
A warning means the row was imported but needs review. An error means the row was not imported.
Download the affected rows, correct them, and upload the file again.
See Managing Organization Settings for your organization’s required learner fields.
Setting learner rules
Select Rules to control which learners join the team automatically. The Default team includes every learner and does not use rules.
If your organization has matching learner fields, you can start from a template under Add from a template, such as By department, By location, New hires, or By manager. Each rule has a Field, Condition, and Value.
Choose how the rules in each block work:
Match all: A learner must meet every rule in the block.
Match any: A learner must meet at least one rule in the block.
Use Add rule (AND), or Add rule (OR) under Match any, to add another rule to the block. Select Add OR condition to create another block. A learner qualifies when they match at least one block.
The panel shows how many learners match and how saving would change the team. Complete any unfinished rules to update the count. If the count does not return, select Try again.
Select Save to apply the rules.
See Managing Cohorts for rule templates, matching multiple values, and using the same rule builder for dynamic cohorts.
Note: Rules are applied in the background, so the learner list may take a moment to update.
7. Choosing the team's delivery methods
Select Delivery methods to choose how the team can reach learners. Each available method includes its current configuration and a team-level toggle.
Only methods enabled for the organization appear here. Use the toggles to turn SMS, WhatsApp, Email, Microsoft Teams, Slack, or Arist Messenger on or off for the team.
Org Admins manage sender details and other organization-wide options from the organization’s Delivery methods page.
See Using Delivery Methods for more information.
8. Turning the team's channels on and off
Select Channels to choose which channels the team can use. The list shows each channel’s assigned number, how many of the team’s schedules use it, and whether it is enabled.
Use the toggles to turn channels on or off.
A channel cannot be disabled while the team has schedules using it. Complete or trash those schedules first.
Org Admins manage channel details in Organization settings. See Managing Channels.
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Note: Need help? Contact your Arist Customer Success contact or email support@arist.com.


















