Q: I attempted to make a deposit into an inmate account and I did not receive a confirmation number. How do I know if it was successful?
A:  Please go to www.ar.gov/payment  and enter the requested information. If the payment was successful it will give you your confirmation number.

Q: What is the website for Inmate Banking / Inmate Deposit?
A: For the online Inmate Banking application, please visit https://doc.arkansas.gov/correction/division-of-correction-inmate-banking/

Q: Can I make a deposit over the phone?
A: Yes, you can make a deposit by calling our automated telephone service at (501) 474-6460 and following the instructions.

Q: Can a service desk representative take my information and make a payment for me?
A: Unfortunately, we cannot process your payment for you.

Q: I sent money to an inmate and they said they haven't received it yet.
A: Please allow 2 business days for processing to inmate's account. If 2 days have passed please have the inmate contact their Unit Phone Coordinator for further assistance.

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