How to Manage Free Trials and Subscriptions in Arlo
Managing your free trials and subscriptions in Arlo is straightforward. This guide will walk you through starting a free trial, canceling subscriptions, and understanding the transition from a free trial to a paid subscription.
Starting a Free Trial
To start a free trial in Arlo:
Navigate to the Start Free Trial button in the site menu.
Follow the prompts to create an account.
Your free trial will last for two weeks. During this period, you can explore all features of the application.
Important: The free trial will automatically convert to a paid subscription under the billing option you selected during sign-up unless you cancel before the trial ends.
Managing and Canceling Subscriptions
If you decide to cancel your subscription, follow these steps:
Open the application and go to Settings.
Select Account Settings.
Navigate to Manage Subscription.
Choose the Cancel option to stop your subscription.
You can cancel at any time during your free trial or paid subscription period.
Changing Your Subscription Type
If you'd like to switch between billing periods (for example, from monthly to annual), this cannot be done directly through the app. Please contact us via the chat and we'll update your subscription for you.
Transitioning from Free Trial to Paid Subscription
When your free trial ends, your account will automatically transition to a paid subscription. This will occur under the billing option you selected during the sign-up process unless you cancel before the trial period concludes. By following these steps, you can easily manage your subscription preferences and ensure you only pay for what you need.
Related Topics
How to update billing information
Understanding subscription tiers
Troubleshooting subscription issues