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How to invite team members to your clinic in Arlo

Written by Dmytro

If you're a clinic owner, you can invite your team members to join your Arlo clinic. Once they join, they'll have access to shared templates and can start generating notes straight away.

Inviting a team member:

  1. Go to the Clinic page from the sidebar

  2. Enter your team member's email address in the Staff Email field

  3. Click Invite Staff

  4. If your plan needs to be updated to accommodate a new seat, you'll see a confirmation prompt — review the changes and confirm to continue

  5. Your team member will receive an email with an activation link — the link expires in 24 hours

What your team member needs to do:

  1. Open the activation email and click the link

  2. Enter their first name, last name, profession, and set a password

  3. They'll be taken straight into Arlo and can start using it immediately

Managing your team:

From the Clinic page you can:

  • Change a team member's role between Practitioner and Admin

  • Remove a team member by clicking Remove next to their name

Roles explained:

  • Owner — full access; can invite and remove staff, change roles, and share templates with the clinic

  • Admin — can share templates with the clinic; cannot invite or remove staff

  • Practitioner — standard access to their own notes and templates

Sharing templates with your team:

Once you've set up your appointment type template mappings, you can push them to everyone in your clinic. Go to Settings → Appointments by Type and click Share with team. This is available to owners and admins only.

Plan limits:

The number of team members you can add depends on your plan — Launch (2 users, charged per user), Grow (5 users, charged per team), Scale (10 users, charged per team), including yourself as the owner.

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