Skip to main content

How to get your Cliniko API key and connect it to Arlo

Written by Dmytro

To connect Arlo to your Cliniko account you'll need to generate an API key in Cliniko and add it to your Arlo settings.

Before you begin

Make sure you have permission to create & manage API keys in Cliniko.

If you see the message "You cannot create or use API keys" ask your Cliniko administrator to enable API key permission for your account before continuing.

Step 1 — Generate your API key in Cliniko:

  1. Log in to your Cliniko account.

  2. Click my Info.

  3. Scroll down to the API keys section.

  4. If you see the message "You cannot create or use API keys," ask your Cliniko administrator to enable API key permission to your account.

  5. Click Manage API keys.

  6. If prompted, select Yes to allow yourself to create and use API keys.

  7. Enter a name for your KPI key (for example, Arlo)

  8. Click Create.

  9. Copy the generated API key.

Step 2 — Add your API key to Arlo:

  1. Log in to Arlo and go to Settings

  2. Open the Cliniko Settings section

  3. Paste your API key into the API key field

  4. Click Save — Arlo will verify the connection automatically

Once connected, your Cliniko appointments and patient data will start syncing into Arlo.

To confirm the connection, navigate to the Appointments page in Arlo. Once the sync is complete, your Cliniko appointments will be available.

Did this answer your question?