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How To: Manage My Clients

Overview of the Clients page and how to assign users to client accounts in TaxAdvantage, including QRM guidelines and access requirements.

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Written by Alex Gyorffy
Updated over 4 months ago

The Clients page displays all clients currently set up in TaxAdvantage and allows authorized users to assign themselves and others to client accounts. Assignments determine which clients appear in your dropdown list and which modules you can access.

Access & Permissions

  • Only Tax Managers, Directors, and Partners can assign users to clients

  • Tax Staff and Seniors do not have permission to edit client assignments

  • Before granting access to India Tax team members, confirm 7216 consent has been received via a signed engagement letter

Assigning Yourself to Clients

To access a client’s workspace, you must first assign yourself to that client:

  1. Use the search bar or scroll through the All Clients list

  2. Click the “+” icon next to the Select button

  3. Confirm assignment in the pop-up window

Once assigned, the client will appear in your My Clients list and be available in the client dropdown across all modules.

Opening a Client Workspace

  • Click the Select button or client name to launch the client’s workspace

  • You’ll land in the Information Requests module by default

  • Use the side menu to navigate to other modules like Status Tracker, Deliverables, or Notices

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