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Deleting Data in Array

Manage, remove, and permanently delete your form submissions and related data

Updated over 3 months ago

In This Article:

Overview: Deleting Data in Array

Array gives you full control over your form submission data. You can:

  • Delete specific form submissions

  • Remove attached media or files

  • Soft-delete folders, forms, and reports

  • Permanently remove all data from Array’s servers (hard delete)

This guide walks you through each process step-by-step.

Delete Individual or Bulk Submissions

Step 1: Open the Reports Area

  1. Click Reports in the left-hand sidebar.

    sidemenu

  2. You'll see a tile view of your folders. Each tile represents a form folder with visual indicators:

    • Wavy lines indicate submission activity

    • Colors distinguish between media and text submissions

Step 2: Choose the Folder and Form

  1. Click on the appropriate folder.

  2. Select the form where submissions exist.

  3. You'll be taken to Submission View.

Submission View allows you to:

  • See all submissions

  • Edit entries

  • Add admin notes

  • Filter and search for specific records

Step 3: Select Submissions to Delete

  • Use the checkboxes on the left of each row to select specific submissions.

  • To select all submissions, click the top-left checkbox.

Selected count and action options (Delete / Download) will appear at the bottom of the screen.

Step 4: Delete the Submissions

  • Click Delete

  • Confirm your choice in the popup

  • These submissions will now enter soft-delete mode, stored for 30 days before permanent deletion

Permanently Remove Data from Array Servers

By default, deleted items stay in soft delete mode for 30 days before being permanently deleted from Array’s servers. However, you can manually perform a hard delete at any time.

Step 1: View Recently Deleted Data

To see all deleted folders, forms, or reports:

  1. Go to the relevant section (Forms, Folders, or Reports)

  2. Use the filters at the top of the page to show Deleted Items (last 30 days)
    ​ Click here to view deleted data

Step 2: Select Items to Permanently Delete

  • Use the checkboxes on the left-hand side of the deleted items list

  • The deletion date is shown on the right-hand side

Step 3: Confirm Permanent Deletion

  • Once selected, a Delete Bar appears at the bottom

  • Click Confirm Delete

  • You’ll be asked to verify your choice

  • After confirmation, the items will be permanently removed from Array and our servers

Once permanently deleted, this data cannot be recovered.

What Gets Deleted (and What Doesn't)

Data Type

Soft Delete (30 days)

Hard Delete (Manual)

Auto-Purged After 30 Days

Form Submissions

✅

✅

✅

Media Attachments

✅

✅

✅

Entire Forms

✅

✅

✅

Folders

✅

✅

✅

Reports

✅

✅

✅

📝 Note: You can also delete media individually via the file upload fields or submission edit screen.

Important Warnings & Best Practices

  • Always export important data before deleting. Use the Download button in Submission View.

  • Deleting a folder or form deletes all contained submissions.

  • Use filters carefully when bulk-deleting, especially if working across large datasets.

  • Regular cleanup improves account performance and security.

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