Whether you're waiting on additional information, need input from a colleague, or want to let a client finish the form in their own time, Save & Resume ensures you never lose progress.
What Is Save & Resume?
The Save & Resume option lets users:
Save partially completed forms.
Return to them later via a unique link.
Share that link with others to complete their section.
Avoid re-entering information or duplicating form submissions.
Common use cases:
Collecting data across departments.
Sending pre-filled forms to clients.
Completing long forms in multiple sessions.
How to Enable Save & Resume
To activate this feature on a form:
Open the form in the Form Builder.
Click the Settings cog in the bottom-right corner.
In the pop-out, navigate to the Page Layout tab.
Enable “Save and Restore Shared Web Forms.”
Once enabled, a Save icon will appear at the bottom of the form when viewed in a web browser.
How to Share & Resume a Saved Form
Once a user begins filling out the form:
Click the Save icon at the bottom of the form.
A unique link will be generated.
Choose to:
Copy the link for later.
Email the link to yourself or others by entering an email address and clicking Send.
You or another user can open the link later to resume where the form was left off.
Sharing the Form
Share your form just like any other:
Email it
Copy & send the link
Embed it on your website
See Sharing in Form Builder for more guidance.
Things to Note
This feature is only available on desktop browsers — not in the mobile app.
The saved form link contains sensitive form data, so share responsibly.
Multiple users can collaborate on one form without submitting multiple copies.