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Tasks Overview

The Tasks feature in Array allows you to assign actionable tasks to users or teams — complete with attached forms, deadlines, recurring schedules, escalations, and more.

Updated over 3 months ago

Whether you're managing on-site inspections, internal workflows, or field data collection, Tasks helps organize and automate your team's work directly within the platform.

In this article:

  • How to create a new task

  • Overview of Task features

  • Understanding Task views

  • Using Task reports

How to Create a New Task

  1. Click on the Tools menu in the top-right corner of your dashboard.

  2. Select Tasks from the dropdown.

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  1. You’ll land on the Task Reports page. In the top right-hand corner, click the plus (+) icon to create a new task.

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  1. A new task window will open where you can configure all task details.

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Task Features

The task creation panel is split into top, left, and right sections, offering flexible options:

Top of Task Window

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Field

Description

Task Title

Name of the task

Priority

Set priority level (1–4), with 4 being the highest

Date & Time

Set task start and end date/time

All Day

Toggle to mark the task as an all-day event

Repeat

Set up recurring tasks by minutes, hours, days, weeks, months, or years

Escalation

Assign a fallback user or team if the task isn’t completed by a set deadline

Left Side Panel

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Feature

Description

Location

Indicate where the task will occur

Description

Add detailed notes or instructions

Tags

Create or assign tags for easier filtering and organization

Notify Me Via

Choose to receive email notifications about task status

Attach Forms

Click the plus (+) to attach one or more forms for the assignee to complete

Attach Files

Upload any files needed to complete the task (e.g., reference documents or instructions)

Right Side Panel

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Feature

Description

Users

Assign individual users to the task

Teams

Assign an entire team

Max Accepts

Limit how many users can accept the task

Notify User of Task Via

Choose to notify users by email

Guest Permissions

Enable delegation of tasks to others if needed

Saving the Task

Once you've configured all the task details, click Save in the top-right corner to create your task.

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Task Views

After your task is saved, you can view and manage it in several formats:

  • Status View – See tasks marked as Pending, Scheduled, Completed, or Missed

  • Board View – Visualize tasks grouped by tags or status (great for Kanban-style workflows)

  • List View – Traditional list layout of all tasks

  • Calendar View – View tasks across a timeline or schedule

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👉 For more details on these views, check out our Task Views Support Article.

Task Reports

Stay on top of performance and accountability with built-in reporting:

  • View pending, scheduled, completed, or missed tasks

  • Filter tasks by team, individual, priority, or tag

  • Monitor completion rates and identify bottlenecks

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Visit the Reports section to access your Task Reports at any time.

Use Cases

  • Assign safety inspections to field staff

  • Distribute onboarding tasks to new employees

  • Schedule recurring facility checks

  • Escalate overdue customer service requests

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