Available on all plans.
See an order's estimated ship date, estimated delivery date (or window), and delivery status right on its Shopify order page, without opening the ArrivesBy app. You add it once, and it shows on every order.
Add the block to your Shopify order admin
1. Open an order
In your Shopify admin, go to Orders and open any order.
2. Click + Block
Scroll down to the Blocks section, below the payment details, and click + Block.
3. Choose Order Delivery Estimate
Pick Order Delivery Estimate from the list.
The block appears on the order, marked Preview.
4. Pin it
Click the pin icon at the top right of the block. Shopify shows Pin to page for all staff when you hover over it.
Don't skip this step
Until it's pinned, the block is only a preview: Shopify removes it as soon as you leave the page. Pinning keeps it on every order page, for everyone on your staff.
What the block shows
Status — Not yet shipped, In transit, Delivered on time, Delivered late, Cancelled, or Excluded. These are the same statuses you see on the Orders page in ArrivesBy.
Estimated ship date and Estimated delivery — a single date, or a range when the delivery estimate is a window.
Edit in ArrivesBy — opens that order in the ArrivesBy app, where you can change its ship date, delivery date, or status.
The block is read-only. To change an estimate, use Edit in ArrivesBy.
If an order has several items, the block shows one summary for the whole order: the earliest ship date, and a delivery window that covers all of the items.
Reasons you might not see an ETA
No ETA for this order. ArrivesBy doesn't have an estimate for this order. This is expected for orders placed before you installed ArrivesBy and granted access to order data. We also don't show ETAs for orders that don’t require shipping, or for any products hidden by your live ArrivesBy rules.
ArrivesBy can't access order data. ArrivesBy needs permission to read your orders. Click Grant access here to open the Orders page in ArrivesBy, then click Grant access and approve the request in Shopify. Orders placed after you grant access will show their estimates.
Remove the block
Click the pin icon again (Unpin from page for all staff). The block disappears from every order page. You can add it back at any time with the steps above.