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How do I manage and customize gift cards in Art Storefronts?

Written by Shelby

How to Manage and Customize Gift Cards in Art Storefronts

Gift cards are a versatile tool for your Art Storefronts site, allowing customers to purchase and gift store credit. This guide covers how to set up, customize, and troubleshoot gift cards, as well as system limitations to keep in mind.

Setting Up Gift Cards

If the Gift Cards menu link on your site displays an empty page, it means no Gift Card product has been added. To resolve this:

  1. Log in to your Site Manager.

  2. Navigate to the Gift Cards page.

  3. Add your Gift Card product to this page.

Once added, the Gift Card product will display when visitors click the Gift Cards menu link.

Customizing Gift Card Appearance

To update the image for a gift card item, such as removing a white background or swapping it for a new design:

  1. Log in to your Site Manager.

  2. Open your Gift Cards standard store (not a product gallery).

  3. Click Edit on the specific gift card item.

  4. Click Add Photos to upload the new image.

  5. After uploading, click Delete next to the old image to remove it.

This ensures the default display image for your gift card is updated without affecting site functionality.

Troubleshooting Gift Card Issues

Missing Navigation Categories

If your top navigation categories disappear after adding a gift card, it may be due to the design of Theme 3.0. The top navigation bar supports a limited number of categories (approximately five). Any additional categories are automatically moved into the hamburger menu. Check the hamburger icon to access these categories.

System Limitations and Best Practices

Custom Amounts for Gift Vouchers

Art Storefronts does not support custom amounts for gift vouchers. Customers must select from predefined amounts. To set this up:

  1. Define specific amounts (e.g., $10, $20, $50, $200).

  2. Create variants for each predefined value.

This ensures a smooth purchasing process while adhering to system limitations.


By following these guidelines, you can effectively manage and customize gift cards on your Art Storefronts site, providing a seamless experience for your customers.

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