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How To: Download Individual Files from Customer Orders
How To: Download Individual Files from Customer Orders
Nick avatar
Written by Nick
Updated over 6 years ago
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Here you have access to every ordered image. This area is helpful if a zip file is corrupted or does not populate. All you have to do is download the image and continue with production. If an image was cropped this section will provide the cropped image and the original image.

Please Note: When you download images from orders they will always download as a JPG. It doesn't matter if a customer went through an upload store or an art print store and chose a PDF or TIFF file, it will always download as a JPG.

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