The wall preview tool is a powerful feature that allows customers to visualize your art in common areas such as living rooms, cafes and even bedrooms.
It’s a simulator that allows your customer to get a sense of scale and allows them to experiment with various functions of this feature
Table Of Contents
Wall Preview Functions
When a customer navigates to your website and sees the option for Wall Preview they can click on it and select the room that fits their vision. The piece and size they’ve chosen will appear in the image and they can even go in to change the wall colors to get an even better idea of what your art will look like in their home.
Using our Wall Preview tool, your customer can preview:
Their preferred room for the art preview
A realistic look and feel of the material chosen on the product page
A realistic look and feel of various frames and style options activated on your product
Different sizes for that product to fit their needs
Different wall colors to match their desired outcome
Please note: This feature is only available to members with Silver and Gold Plans
How to turn on/off the Wall Preview Feature
Make sure you are logged in to your Site Manager, and select your preferred store. This feature works for both Standard and Art Print Stores. For the purpose of this tutorial, we’ll use an Art Print Store labeled Warehouse - Open Edition Prints.
The Art Print Store will load up and you need to make sure you find the tab labeled INFO and click on it.
Scroll down till you find a field labeled Display Wall Preview Tool?. Switching this on will ensure that the Wall Preview feature will be activated in all products stored in that particular store.
Multiple Wall Preview Sizes for Limited Editions and Multi-panel products
Make sure you are logged in to your Site Manager, and select your preferred Standard Store. For the purpose of this tutorial, we’ll use an Art Print Store labeled Warehouse - Originals, Limited Editions & Standard Products mceclip3.png
Scroll down to the product you want to use and click on Edit. For the purpose of this tutorial, we’ll use a product named Galaxy Limited Edition. mceclip4.png
You’ll be taken to a new page with your product details. Here, we’ll need to scroll down a bit until we see the field labeled Wall Preview Size - Options & Controls. mceclip5.png
Under Quantity Of Wall Preview Sizes, please choose Multiple Sizes. mceclip6.png
Right after this field, you will see a field named Multiple Sizes From Product Option Category. This contains a drop-down with your current Product Options. mceclip7.png
Please select your intended product option and don't forget to Save. mceclip8.png Please Note: In order to use this, you must do the following:
Create or have existing Product Option Categories. Please learn how to do so here: How To: Create Product Options (i.e. size or color options) For Items In A Standard Store
The Product Option must either be a Dropdown Menu or Radio Buttons.
It must also contain your sizes as options, and these sizes must be in width x height format, with no other characters present. For example: 16x20 and not 16in x 20in. These values also need to be whole numbers so 15.5x20.2 will not work but a simple 16x20 will work.
Activate this Product Option Category for this product. You do this by going to the "Product Options" tab on this page, check the appropriate check box for this new Product Option Category, and save the page mceclip9.png
Once your product is saved, you can click on the Preview Site button to view the customer facing side of your product. mceclip10.png
You can preview your product and test your Wall Preview feature to see if the Wall Preview sizes are changing as desired. mceclip11.png mceclip12.png### Why Might the Wall Preview Feature Not Work and How to Fix It The Wall Preview feature in Art Storefronts is a valuable tool but may occasionally malfunction. Below are common causes and their solutions:
Common Issues and Solutions
Size Options Contain Extra Text
Cause: Size descriptors with additional text (e.g., "12x12 - Canvas") are unrecognized.
Solution: Ensure size options contain only numerical dimensions (e.g., "12x12").
Incorrect Product Options for Multiple Sizes
Cause: Product options do not match the intended category.
Solution: Verify the correct category is selected (e.g., "Canvas Prints" for canvas items).
Steps to Troubleshoot
Review size options in product settings and remove unnecessary text.
Check and update product options to align with the intended product type.
Apply settings consistently across products.
Test the Wall Preview feature for resolution.
FAQs
Should product options be corrected for all products? Yes, to ensure functionality across the catalog.
What descriptors should I avoid? Avoid appending descriptions to size dimensions.
What products are affected? Applies to all using the Wall Preview feature, including canvas prints and metal prints.- Ensure that product size options do not include any additional text besides the dimensions (e.g., "12x12"). Extra text can disrupt the functionality of the Wall Preview tool.
Verify that selected product options for "Multiple Sizes" match the intended category, such as choosing "Canvas Prints" for canvas products.